We’re sorry your order didn’t work out, so let’s make it right!
An item may be returned for a refund or exchange as long as it is within 30 days of the receipt that is emailed out. The item must be in the original unused condition as originally shipped to the customer. Refunds take up to 5-10 business days to hit your account. If you would like to exchange an item please let us know what size you would like to exchange for on the card that was shipped with your items.
Returns can be shipped to our fulfillment center or dropped off at our boutique locations.
SHIP PACKAGES TO FULFILLMENT CENTER:
840 N 980 W
Orem, UT 84057
DROP OFF PACKAGES:
Amara - Orem
870 N 980 W
Orem, UT 84057
Amara – Lehi
1825 W Traverse PKWY #C
Lehi, UT 84043
Please note shipping and handling charges are non-refundable. The customer is responsible for return shipping costs, unless the item has arrived damaged. All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping.
If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase including shipping fees.
After you place an order it will be processed within 9 hours unless your order is placed after 5PM MST, or on a non-business day (Saturday or Sunday, in that case your order will be processed the following business day). Domestic orders can arrive in 5-10 business days.
Shop Amara is not responsible for any lost or stolen packages once delivered.
Please email firstname.lastname@example.org with any questions or concerns.